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International Customers: Click Here for more information.


Contact Us
Have a problem? Need help with an order? Just want to give feedback? Our Customer Service team can help.

Customer Service Hours of Operation
7 Days a Week - 7:00am - 1:00am (EST)

Live Chat
This features allows customers to chat online with a live representative during store hours.

• Email
Email us here and one of our team members will reply within 24 hours.

• Phone
Our staff is available 7 days a week to take your calls.
1-888-4-DRJAYS (1-888-437-5297) | 1-858-634-5595
Shipping
Shipping procedures for US orders.

  • My Account
    Use My Account to check your Order Status and to Track Your Orders
  • Shipping Policy and Rates


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    Returns
    Need to return an item?
    Read the step-by-step instructions here:

    • Returns Policy & Procedure



    Payment Options
    US Customers may use any of the following payment options: credit card, debit card, PayPal, or money order.
    Click here for more details.
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