2014 Holiday Shipping Guide
Get your gifts in time for the holidays when you order by 12:00PM Noon EST on December 23rd. In stock items only. Express charges apply. We’re here 7 days a week to answer questions or help you find the perfect gift!
Click here to contact our Customer Service Department.
To view Holiday Shipping dates and times for your area, click on the links below.
APO / FPO & US Territories
AK / HI FedEx Ground
FedEx Ground Shipping
+ PO Boxes
FedEx 2-Day Shipping
*FedEx Standard Shipping shipments are not guaranteed for Holiday delivery.
*Alaska and Hawaii orders may take 1 to 2 days longer for delivery. For Alaska, we recommend FedEx Overnight Shipping after December 9th (12/9). We do not offer overnight shipping to Hawaii.
*Please be aware that orders shipped to an address other than the verified billing address may require extra processing time of 1-2 business days for security checks.
PLEASE NOTE DrJays.com is unable to guarantee holiday delivery of fragrance items. Our fragrances are shipped separately and these packages may be delayed. We do not ship fragrances internationally. When shopping for fragrances, please place your order as soon as possible to avoid being disappointed at holiday time.
APO/FPO, P.O. Boxes, & U.S. Territories
Unfortunately, we cannot guarantee holiday delivery to APO/FPO and U.S. Territory addresses as USPS Priority Mail delivery times to these locations can take 2 to 3 weeks. Orders placed in December may arrive before December 24th (12/24), but the United States Postal Service and Military Mail delivery times vary greatly based on distance, volume, and military activity around the globe. If possible we recommend shipping Federal Express to an alternate address in the United States. We apologize for this inconvenience.
Priority Mail International
PLEASE NOTE Someone must be present to receive the order and pay Duties and Taxes or the courier will NOT leave your order.
Russia iParcel Orders
The United Kingdom, Ontario
Frequently Asked Questions
Does DrJays.com offer gift certificates?
Yes, DrJays.com offers electronic Gift Cards this Holiday Season! Gift Cards will be sent to the recipient via e-mail so delivery will take only a few minutes, with no additional shipping costs. Please note that DrJays.com Gift Cards are only valid online.
Does DrJays.com have a Wish List?
Yes! Just click on the Wish List link at the top of any page on DrJays.com to be directed to instructions on how to use the Wish List. It's easy to add items to your list, and when you're ready you can email that list to your parents, family, friends, or everyone in your contacts.
I need my order to arrive quickly. Which payment method will be fastest?
For the fastest order processing place your order online using your credit or debit card. If at all possible we recommend shipping to the verified billing address on your credit card (where your statements are mailed). Shipping to an alternate address may add 1 to 2 days in processing time.
Paypal is also a fast and easy way to shop, click here to learn how to place an order using your PayPal account. Money orders are not recommended for holiday shopping.
I just placed my order today. When will it be shipped?
Your order will ship in the order it was received, typically in one to two business days. Use the shipping method guide above to ensure holiday delivery. We always recommend placing your order as early as possible to ensure availability of the items you'd like to purchase.
If I shop early, will I be able to make a return after the holidays?
Yes! If you place your order during our holiday shopping season (11/25 - 12/23), we will gladly accept returns until January 31st 2014. Any orders placed before 11/25 or after 12/23 will be subject to our standard 30-Day Return Policy.
How can I help ensure that my delivery is on time and secure?
For your own protection, please have your order shipped to an address where someone is home during the day and able to receive your package. If you are not home during the day, you may wish to ship the order to your workplace or to a friend or relative's home. This ensures that the package can be delivered on time, with no risk of loss or theft.