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DrJays.com has partnered with Federal Express and the US Postal Service to provide several fast and affordable shipping options.
FedEx Ground Shipping — This is a fast and affordable option for orders delivered to home or business addresses in the continental United States. Delivery times of 5 to 6 business days depending on location.
FedEx 3-Day, 2-Day and Overnight Shipping — Fast delivery and complete trackability of your order from the time it leaves the DrJays.com warehouse until it arrives at your front door. 3-Day shipping is not available to Alaska and Hawaii. Saturday and Sunday are not shipping days.
USPS Priority Mail — Orders delivered to a P.O. box, APO/FPO address, or US territory will be shipped Priority Mail by The United States Postal Service. Delivery to a P.O. box within the Continental United States will take approximately 1 week, and delivery to APO/FPO, US territories , or a P.O. box outside the Continental United States will take approximately 1-3 weeks, depending on location. If you need faster shipping, please consider delivery to an alternate location in the Continental United States.
Standard Shipping — Low cost-effective delivery for packages under 70 lbs. Typically 2 to 7 business days within the contiguous US for delivery. Standard Shipping is available to all US addresses, including P.O. Boxes. This carrier picks up your DrJays.com package from our fulfillment facility and passes the package on to the US Post Office (USPS) for final mile delivery.
*For US Customers — Fragrances are not eligible for express delivery. Please allow 2-7 business days for delivery to the US and 8-12 business days for delivery to US territories and military addresses.
*Rothco Brand Items — Our Rothco brand items are shipped from a separate warehouse and are subject to the following restrictions:
*Orders with a weight of over 50 total lbs or that require multiple package shipments, may be subject to shipping charges that are higher than our standard rates. Orders meeting these provisions, will be held, and you will be contacted for approval on additional shipping charges before releasing your order for shipment.
*For shipping rates over 250lbs, please contact our Customer Service.
*2-Day and 3-Day Shipping are not available to AK, HI or U.S. Territories.
**Overnight shipping available for AK only.
***For shipping rates over 250lbs, please contact our Customer Service.
Most orders ship within one business day. Packages are only shipped Monday — Friday, excluding Holidays. Please be aware that orders shipped to an address other than the verified billing address may require extra processing time of 1-2 business days for security checks.
These arrival times are estimates and are not guaranteed, as the actual ship date depends on final approval from the credit card company or receipt of payment by DrJays.com. If an order is needed urgently and you're unsure of which shipping method to choose, you can call us toll free at 1-888-4-DRJAYS.
We hate it when an important package arrives late. To make sure your package arrives by the date you need it, please contact us for help in choosing the best shipping method for your situation.