Terms and Conditions

• Gift certificates can only be purchased online at www.DrJays.com. Our service representatives will not be able to take a gift certificate order over the phone.
• Gift certificates can only be redeemed online at www.DrJays.com. If you're placing an order, and you plan to use a gift certificate as payment, our service representatives will not be able to take your order over the phone.
• Gift certificates are not refundable if lost, stolen, or sent to the wrong email address. Please protect yourself by being careful to enter your recipient's email address correctly, and keeping a paper copy of the certificate for your records in case the email copy is lost.
• Gift certificates cannot be returned for a refund or redeemed for cash.
• If you return merchandise that was purchased with a gift certificate, your refund will be issued as a DrJays.com store credit to your customer account.
• Only US and Canada customers are able to purchase gift certificates.
• DrJays.com gift certificates do not have an expiration date.
• Gift certificates are emailed to your recipient. No paper copy will be mailed.
• You may not use DrJays.com store credit to purchase a gift certificate. A credit card or debit card must be used to pay for the gift certificate.
• No sales tax is charged when you purchase a gift certificate. Sales tax, if applicable, will be charged when the gift certificate is used by the recipient.
• Only one gift certificate can be used per order.
• Purchase and/or use of a DrJays.com gift certificate constitutes your acceptance of these terms and conditions.