DrJays.com now ships to Switzerland! Please take a moment to read the important information below before placing your order for delivery to Switzerland. For further inquiries, please contact us at International@DrJays.com.

Shipping

PLEASE NOTE: To guarantee timely Customs clearance, DrJays.com will not ship orders greater than 30 total items or $1,000 U.S. dollars. If you place an order greater than 30 items, or over $1,000 USD, a customer service representative will contact you via email to determine which items you’d like to cancel from your order.

We’ve partnered with Federal Express and the Postal Service to provide the best delivery service to your corner of the world. The chart below shows pricing and expected transit times for delivery to your destination. When your order ships we’ll send a confirmation email with your shipment tracking number from your chosen carrier. Please note that the transit times listed below are estimates, and many factors could increase or decrease the time it takes your order to arrive at your door.

Switzerland Shipping Rates

Tax and Duty Charges

The Swiss Federal Customs Office requires that all applicable Duties and Taxes must be paid for shipments entering Switzerland. By placing an order with DrJays.com, you agree to pay the duties and taxes charged at the time of delivery. Customs duty and Value-Added Tax (VAT) will be payable, as follows:

• Customs duty – Typically 12-20% of product price (based on product characteristics)
• Import VAT – Typically 16% of total order cost (including shipping cost)
• Advancement Fees – FedEx fee for processing of duties/fees (currently $8.00 USD)

Due to our broad selection of clothing, footwear, and accessories, it is difficult to estimate an exact figure for duty costs. Remember that all prices on the site are in U.S. dollars.

For further assistance in understanding and estimating taxes and duties contact The Swiss Federal Customs Office by email at ozd.zentrale@ezv.admin.ch or by phone at 41-31-322 6511.

Payment Options

The following payment options are available to Swiss customers: credit card, debit card, and money order.

Credit Card and Debit Card: We accept Visa, MasterCard, American Express, and Discover cards. Debit cards are also accepted as long as they have a Visa or MasterCard logo.

Special instructions for Swiss customers paying with credit card or debit card
International credit cards may require a special procedure that helps us to verify cardholder identity. Click here to learn more about verification procedures.

Money Order: We accept money order payments by mail as long as your money order is denominated in US dollars. Shoppers using money order must call 001-858-805-6140 or 001-858-634-5595 and order by phone before mailing us your payment.