Customer Service

We are here to assist you 7 Days a Week — Monday to Friday from 9am to 11pm (EST) Ι Saturday & Sunday 11am to 7pm (EST). - Chat with Us!

Click here to chat!
Our team members are standing by to help online. - Email Us!

E-mail us!
One of our team members will reply within 24 hours. [email protected] - Call Us!

Call 1-888-4-DRJAYS
Local calls
1-858-634-5595 - Skype with Us!

Skype with us!
We can be reached at

Shipping & Returns

Note: Military customers shipping to an APO/FPO address should select United States as your country during checkout. - Account Information

Click on My Account to check the status of your order, track your package, or update your profile. - Shipping

Click here for information on's Domestic Shipping Policies and Shipping Rates. - International Customers

Click here for information on our International Shipping Policies and Shipping Rates. - Returns

It's important that you are happy with your purchase. For more information on Returns, click here.

Payment Options

US Customers may use any of the following payment options: credit card, debit card, PayPal, Amazon Payments, bank transfers or money order. Click here for more information about payment options.

American Express
Discover Card
Amazon Payments